Frequently asked questions

All games on Win.Casino are 100% fair.

You can easily create a new password. Just click the Forgot Password link in the Sign in form. Then we will send an email that will direct you to a new link. There you will create a new password and log in to your account.

Of course. Please contact Customer Support in online chat and give a brief explanation to why you want to close your account.

Check your promotions, spam or junk folder and any tabs in your inbox. If there you did not find the letter either, please contact support via online chat or email.